Noble International Journal of Business and Management Research


Online ISSN: 2520-4521 | Print ISSN: 2522-6606

Archives

    Volume 1 Number 4 April 2017

Employee Performance Management Framework for Medium-Sized Enterprises of Agrotourism Sector

Pages: 74-93
Authors: Ida Nuraida
Abstract
The aim of this literature study is to propose an employee performance management framework for medium-sized companies of service sector, especially agrotourism sector. Performance management research is generally done on a profit-oriented company, but employee performance management research has never been done in the agrotourism sector, especially small and medium enterprises (SMEs). Agrotourism is the combination between agriculture and tourism sector, which provide tourism services to agricultural areas, which include agriculture, plantation and animal husbandry. One key to successful management of agrotourism business is performance management. This literature research using Demming Cycle approach (Plan-Do-Check-Action). Employee performance in the agrotourism sector directly related with service quality which can affect tourist satisfaction. Strategic planning and service quality, could become input for defining performance, and then followed by monitoring performance, appraising performance, reinforcing performance and utilizing performance appraisal. This framework is only a broad overview and serves as a guide that can be modified by users, but this framework will be useful for every researcher who is interested with employee performance management for tourism-service sector.

Aim & Scope Instructions for Authors Editorial Board Indexed/abstracted in Submit Manuscripts Archive

Call for Papers

Call for Quality PapersAuthors are invited to submit their quality and original research manuscripts/articles for possible publication in the following journals. Following journals are published by Noble Academic Publisher (NAP). Noble Internati...

Read More

Publication Ethics

Publication Ethics and Malpractice StatementAcademic ethics are the necessary fundamental principle of research  reputation. To ...

Read More

Article Processing Charge

Article Processing Charges [APC]As with any other Open Access publishing company, with NAP there is no paper, no mailing, no subscriptions, and no restriction against using and sharing our journals. But we do have to pay for maintaining pub...

Read More